We had the pleasure of working with Marni and Shannon in purchasing our home in 2015. These ladies are top notch, they do what they say with a smile and you can rely on them to get the job done once you find your home. That makes all the difference! We worked with Marni and Shannon for over a year and we visited over 100 homes during this time and presented two offers. They helped us first determine what we wanted in a home. They sent us suitable leads, answered many, many questions on different properties we were interested in and set special appointments when open houses did not fit our schedules. They were keen to work with us and provided exceptional service. They always arrived early with a positive attitude, they presented useful information on the home for us to consider, and they made time to view homes when we were not able to. They showed homes in Vancouver, Burnaby and North Vancouver and they worked well with the realtors in all areas. At one point when we were focusing on a property that was not the right fit they were strong enough to say "We're not sure why you are interested in this property, it does not meet your criteria", and they were right!! Our frustration in finding a home in our price point was leading us towards the wrong choice and they were perceptive enough to recognize this, and they cared enough to let us know. When we finally found the home we bought they were quick to respond. They were on site to view the home within the day, they provided valuable purchase history of the area so we could make a strong offer, they schedule a quick inspection and an oil scan and they presented our offer with allot of enthusiasm and professionalism, as only two classy ladies can. We viewed the home on Saturday, had it inspected Tuesday presented our offer on Wednesday and closed it. Following our purchase they were there to field questions about the property, took care of everything in our purchase agreement including the removal of a structure from the home, they recommended trades and followed up to ensure everything was taken care of. They took the time to make sure everything was good after the purchase was complete. From our previous real estate purchase experience, this is more than is required simply shows their level of service. Shannon and Marni are a winning team, and we highly recommend them to you. Their motto says it all, "Not just lip service" . They work extremely well together, they know the real estate market, they know how to complete the deal, they are helpful, responsive, patient, and do it all with a smile and upbeat attitude...and they care!
~ Lee McGuire & Juliette Sale